Shades Shutters Blinds Warranty

Lots of companies are now posting "100 percent satisfaction guarantee" and put a nice seal of approval on their site. If you read the fine print, all of them provide the same warranty we do as outlined below.

All our products have a limited lifetime warranty provided by our manufactures. We will do our best to help you if there are problems with your blinds. There are many solutions to many problems that can occur with the blinds. Give us a call or email us support@shadesshuttersblinds.com first with the problem. A lot of problems that occur can be fixed without having you ship the blind back to the manufacturer which can save you time and money. Click here for actual manufacture warranties of our suppliers for more information.

All products are covered against defects in material and workmanship. The warranties are good only for you the original purchaser and are non transferable. The warranty does not cover normal wear and tear or misuse because of improper installation or other acts. The materials will lose color intensity over time. However, PVC materials are covered for discoloration (an actual changing of color) and warpage. Slats on 2 inch products are thin and some natural movement will occur in the slats. No slat is perfectly straight. If there is major warping, slats can and will be replaced under this warranty.

Measurements are critical for these products. Be sure to double check your measurements (width x length). You are responsible for your measurements! If you do mis-measure a blind, please call us. Many blinds can be cut down and can save you money instead of having to remake the entire blind. Again, be sure to double check your measurements (width x length). This and not getting color samples before placing an order are the two main things not covered under warranty (they really are custom made).

If you need to make an order change, contact us immediately! You generally have 24-48 hours after the order is placed before production actually begins on your products. Once the production process has begun, there can be no changes made.

Because of differences among color monitors the colors that appear on your screen may not be exactly like the blind ordered. If you want to see the actual color, you can request free samples. We will guarantee your satisfaction with the color only if samples are received prior to ordering. We cannot offer refunds and/or exchanges for any color related issues unless samples were requested. Again, this and mis-measures are the two things we cannot cover under warranty because these are truly custom made.

 In addition on all stained finish real wood blinds there are natural variances in the wood's color, grain, etc. that cause dye lots to vary in color. Although we consider these variances to be minimal there is no way to assure an exact color with stained wood blinds. If you are ordering real wood blinds with a stained color finish be sure to purchase all your blinds at the same time so they are manufactured from the same dye.

For Woven Wood Blinds, It is highly advised to place all the woven wood blinds orders at the same time because of color changes. There can be a significant color change from lot to lot. This is only for the woven wood blinds because of the nature of the product. Shades Shutters Blinds will not be responsible for woven wood color changes due to ordering at different times.

For ALL roller blinds (sheers, roller shades, sunscreens or any blind that rolls up), the fabric is narrower than the roller. It has to be this way to make room for the mechanisms that operate the blind and the fabric. The gap is the most significant of all our products and that is why this is here. There is a 1 1/2" (and more for some products which we will tell you on that page) total difference between the roller and the fabric. For inside the window (inside mount) there is nothing you can do about this so decide if that gap is acceptable. If not, you need to choose a different type of blind. For outside the windows (outside mount), you do have a choice. If you need the FABRIC to be a certain width, add to this measurement to make room for the roller. We will take the measurements including the headrail, not just the fabric size. We are not responsible for this so call if you have questions.